Buying investment gold

From choosing to collecting. Step by step.

Choose a product, review your basket and enter your details to buy from Dunav Gold. After placing your order, arrange payment and collection in person with our team at a Dunav or Exclusive Change location.

Five clear steps

Buying made clear.

These steps describe buying from Dunav Gold through this site. If you buy from an independent dealer, they are your seller: arrange your purchase, payment and collection directly with them, at the same current prices.

Illustration of the process; the prices and availability shown may change.

  1. Step 1 of 5. Choose a product and weight

    Choose a bar, ducat or other investment coin that suits you in our shop. On the product page, check its manufacturer, weight, specifications, displayed price and availability.

    Explore the range
    Product details showing weight, price, availability and an Add to basket button.
    Product selection
  2. Step 2 of 5. Add the product and review your basket

    Once you have chosen a product, add it to your basket. There you can change the quantity, remove an item and check the total before proceeding to your purchase details.

    Open your basket
    Basket showing the product, quantity control, item removal and total.
    View basket
  3. Step 3 of 5. Enter your details and choose collection

    Choose whether you are buying as an individual or a business. Enter your details carefully, as they are used to prepare the invoice.

    Then choose a Dunav or Exclusive Change location for personal collection. To pay in cash, select our head office at Hadži Ruvimova 2 in Belgrade; for other locations, payment is by bank transfer.

    Find a location
    Choosing an online order collection point from Dunav and Exclusive Change locations.
    Details and collection
  4. Step 4 of 5. Choose a payment method

    Choose a bank transfer using a payment slip or IPS QR code. Cash payment on collection is available at the Dunav Gold head office at an agreed time. Check your details before placing your order.

    Cash at head office and Bank transfer, consent to the terms, and an explanation of the price reservation and payment deadline.
    Payment methods for collection at head office
  5. Step 5 of 5. Wait for confirmation, then make your payment

    After placing your order, you receive an acknowledgement. Our team checks availability and collection arrangements. If items, quantities or the collection date need to change, we send you an offer to accept via a link, without having to place a new order.

    Make your bank payment within three hours of the final acceptance confirmation and payment instructions being sent. Pay cash at our head office at the agreed time. Please wait for confirmation that your order is ready before coming to collect it.